Help & support

How to play

• Tap a tile next to your thief (or swipe) to step there. Grab the gem, then reach the exit.
• Guards move every time you do. Their arrows show where they go next. Never step into a light.
• There's no standing still: to let a guard pass, take a detour or step back and forth.
• Undo takes back your last step. Hint shows a good next step. Both are free.
• Finish in par (the fewest possible moves) for three stars.

Purchases and restoring them

Tiptoe is free to play: the tutorial, the whole first chapter, the daily vault, hints and lots of outfits. Optional one-time purchases add the rest of the Heist Tour and extra outfits. Nothing makes a vault easier.

New phone or reinstalled? Open Settings (the gear in the hideout) or the Shop, then tap Restore purchases. Use the same Apple ID you bought with.

Refunds are handled by Apple at reportaproblem.apple.com.

Your progress

Stars, coins, rank and outfits are saved on your device. They don't sync between devices, and deleting the app deletes them. Purchases can always be restored.

Contact us

Found a bug, stuck on a vault or have an idea? We read every message. It helps to include your device model and which vault you were in.

agenticsolutionsteam@gmail.com